This guide teaches CDLs how to perform system stocktaking to ensure that their actual physical inventory matches the system’s records. Users will learn that when a stocktaking task is issued, other system functions are restricted until the task is completed and confirmed within a specified timeframe. Before beginning, users must read and accept a stocktaking agreement, which then allows them to access the current stocktaking sheet.

The document provides a step-by-step process for performing the count, including uploading photos and scanning Serial Numbers (SN) for each terminal. Trainees will also learn how to handle specific scenarios, such as POS terminals marked as "Merchant receipt in progress," which do not count as stock loss, and the importance of double-checking all information before final submission, as results cannot be modified after confirmation.

IN THIS LESSON